Efficient business processes thanks to Enterprise Application Integration

EXXETA Solution
Integration Solutions, Requirements Engineering, Mobile Solutions

Motivation and Challenges

Our customer, the IT service provider of a leading international retail company, recognized the potential of digitization quite early and built up a web shop beyond drugstores. Backend systems were set up quickly, without prior requirements analysis. Over time, the advantages of the TIBCO Business-Works (BW) integration platform became clear and it was also introduced. The parallel operation of two platforms led to an incoherent system environment and high license fees. New developments could only be implemented slowly. In addition, the web shop posed challenges due to faulty ordering processes, sluggish processes and a lack of responsive design.

The solution


It began with an inventory and analysis of the current requirements process situation in the area of Enterprise Application Integration (EAI). Based on this, an RE process was developed and implemented for the entire life cycle of a requirement. In addition, agile procedures have been established.

Added value:

  • improved request process including solution patterns
  • Customer-specific standardized documentation
  • shorter development cycles



Business processes of the legacy system WTX were migrated to the TIBCO integration platform under continuous support and monitoring and on the basis of the developed specifications. In addition, new features have been implemented in TIBCO ESB. The approach to the software development process was systematic, with strong process and service orientation as well as agile methods. Services and their interfaces were identified. The design, architecture and implementation of the system were realized on basis of the EAI platform, in compliance with QM / QI specifications.

Added value:

  • Minimize license costs and development risks
  • Further development of the product with new features
  • Efficiently expandable and reusable software architecture



UX experts developed a cross-platform solution for browsers and web apps in Responsive Design. This replaces previous manual ordering processes and enables customers to send digital messages directly from their stores to their customers as part of omnichannel marketing. The developed frontend is based on a microservices architecture and replaces the originally monolithic structures.

Added value:

  • future-proof technologies and robust architecture
  • faster, less complicated solutions with automated ordering processes
  • high-performance and user-oriented systems with high acceptance


The optimized Requirements Engineering (RE) process tailored to the customer and the automation of process flows resulted in seamlessly integrated and high-performance systems that can be executed across platforms. By using TIBCO's software, the customer's EAI architecture was further developed. The BW Designer Tool facilitates the integration and maintainability of the systems and minimizes development risks. Process and service orientation offer a foundation that allows easy adaptability and expansion options. In addition to savings in operating and licensing costs, accelerated time to market was achieved.

Get in touch

Daniel Weisser

Senior Director

+49 162 258 19 43